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Privacy Policy

Effective Date: June 16, 2026

Welcome to Lapy Repair ("Lapy Repair", "we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit www.lapyrepair.com or use our laptop repair, computer repair, technical support, and related services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Lapy Repair is an independent laptop and computer repair service provider offering diagnosis, repair, maintenance, upgrades, and technical support services.

Independent Service Provider Disclosure

Lapy Repair is an independent repair company and is not affiliated with, endorsed by, authorized by, or sponsored by Apple, Dell, HP, Lenovo, Asus, Acer, Microsoft, Samsung, or any other manufacturer unless explicitly stated.

All trademarks, logos, brand names, and product names appearing on this website belong to their respective owners and are used solely for identification and compatibility purposes.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Service Address
  • Billing Address
  • City, State, and Postal Code
  • Device Details
  • Service Request Information

Technical Information

  • IP Address
  • Browser Type
  • Operating System
  • Device Type
  • Website Usage Information
  • Referral Source
  • Pages Visited
  • Date and Time of Access

Communication Information

  • Contact Form Submissions
  • Customer Support Communications
  • WhatsApp Messages
  • Phone Call Records
  • Service Inquiries

3. How We Collect Information

Information may be collected when:

  • You visit our website
  • You fill out a contact form
  • You request a repair service
  • You contact us by phone, WhatsApp, or email
  • You communicate with our support team
  • You subscribe to updates or promotional communications

Certain technical information may be collected automatically through cookies and analytics technologies.

4. How We Use Your Information

We may use your information for the following legitimate business purposes:

  • Scheduling repair appointments
  • Providing repair and technical support services
  • Processing service requests
  • Responding to customer inquiries
  • Sending appointment confirmations and updates
  • Improving our website and services
  • Preventing fraud and unauthorized activities
  • Maintaining internal business records
  • Processing payments
  • Complying with legal obligations

We collect only the information reasonably necessary to provide our services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze website traffic
  • Enhance user experience
  • Remember user preferences
  • Monitor website functionality

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Google Analytics and Advertising

We may use Google Analytics and other analytics tools to understand website usage and improve user experience.

These services may collect information such as:

  • Device information
  • Browser information
  • Geographic region
  • Website interactions
  • Referring websites

Third-party advertising and analytics providers may use cookies in accordance with their own privacy policies.

7. Information Sharing

We Do Not Sell Personal Information

Lapy Repair does not sell, rent, lease, or trade customer personal information to third parties.

We May Share Information Only When Necessary

Information may be shared with:

Internal Personnel

Employees, technicians, and authorized representatives involved in delivering requested services.

Payment Providers

Secure payment processors for transaction processing.

Legal Authorities

Government agencies, regulators, law enforcement agencies, courts, or other authorities when required by applicable law.

Business Protection

Where necessary to protect:

  • Our customers
  • Our employees
  • Our business operations
  • Our legal rights
  • Public safety

8. Device Repair and Data Disclaimer

Customers may voluntarily provide devices containing personal information, files, photographs, emails, software, and other data.

Lapy Repair does not intentionally access, review, copy, or distribute customer data unless reasonably necessary to diagnose or resolve a reported technical issue.

Customers are strongly advised to create a complete backup of all important files before submitting any device for service.

Lapy Repair shall not be responsible for:

  • Data loss
  • Software corruption
  • Hardware failure
  • Operating system issues
  • Malware infections
  • Manufacturer restrictions
  • Pre-existing device defects

that may occur before, during, or after repair services.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Misuse
  • Alteration
  • Destruction

While we take reasonable precautions, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Security measures
  • Policies of external websites

Users should review the privacy policies of any third-party websites they visit.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Information that is no longer required may be securely deleted or anonymized.

12. Your Privacy Rights

Subject to applicable laws, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of data processing
  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the details below.

13. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, reasonable steps will be taken to remove it.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

Lapy Repair

Website: www.lapyrepair.com

Phone: +91 87964 34589

Business Address:

Ocean Complex, Sector 18

Noida, Uttar Pradesh 201301

India

Business Hours:

Monday – Sunday

8:00 AM – 8:00 PM


Lapy Repair provides independent repair and technical support services.

We do not represent ourselves as the manufacturer, official support provider, authorized service center, or exclusive partner of any computer, laptop, software, or device manufacturer unless expressly stated.

Customers should verify warranty status and manufacturer support eligibility before seeking third-party repair services.